Liveking88 Privacy Policy – Malaysian Player Personal Data Protection

Liveking88 takes your privacy seriously. This policy explains exactly what data we collect, why we need it, and how we keep it safe at all times.

Updated: 1 January 2026

Liveking88's Six Data Protection Principles

This is not just a policy statement — it is how liveking88 actually handles your data every day.

Highest-Level Encryption

All data transmitted between your device and liveking88 servers is protected with 256-bit SSL encryption — the same security standard used by major Malaysian banks. Your information never travels without protection.

No Data Selling

Liveking88 has never and will never sell, rent, or share your personal data with advertisers or third parties for commercial purposes. Your data belongs to you — it is not our business commodity.

Control Is in Your Hands

You may request access to, correction of, or deletion of your personal data at any time. We also provide an easy option to withdraw consent for marketing communications directly from your account settings.

Minimal Data Collection

We only collect data that is genuinely necessary to operate liveking88 safely and effectively. No excess data is collected merely for storage — every piece of information has a clear purpose.

Legal Compliance

Liveking88's privacy practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. We continuously update this policy as laws or industry best practices change.

Limited Retention Period

Your data is not stored indefinitely. liveking88 has a clear data retention policy — data is kept only as long as necessary for the stated purpose or as required by law, after which it is securely disposed of.

Important Note: This Privacy Policy explains how liveking88 ("we", "the platform") collects, uses, discloses, and protects your personal information when you use our website, mobile app, and services. By using the liveking88 platform, you agree to the practices described in this policy.

1. Introduction

Liveking88 understands that your trust is the foundation of our relationship. When you register and use our platform, you entrust us with sensitive personal information — a responsibility we take very seriously.

This Privacy Policy is written in plain language — not confusing legal jargon — because we believe you deserve to know exactly what happens to your data. We want you to understand, not just sign a lengthy document you'll never read.

This policy applies to all liveking88 services, including the main website, iOS and Android mobile apps, the Live Casino section, the bonus system, and all our official communication channels. It also covers data collected through customer support, surveys, and promotional programmes.

Our privacy practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. We continuously update our approach as legal requirements or industry best practices evolve.

2. Data We Collect

Liveking88 collects data in several ways depending on how you interact with our platform. Below is a full overview of the types of data that may be collected:

a) Data You Provide Directly

  • Registration information: full name, date of birth, identity card or passport number, email address, mobile number and residential address.
  • Identity verification documents (KYC): copies of identification card, passport, utility bills, and related documents required for account verification.
  • Financial information: bank account numbers, account holder names and digital wallet details for deposit and withdrawal purposes.
  • Communication: the content of correspondence with our customer support team via chat, email or Telegram.
  • Feedback: responses to surveys, reviews or information you share voluntarily.

b) Automatically Collected Data

  • Usage data: games played, session duration, access dates and times, betting history, and transactions.
  • Technical data: IP address, device type, operating system, browser type, and language settings.
  • Location data: general location information based on IP address for geo-compliance purposes.
  • Cookie data: session information, user preferences, and analytics data via cookies and similar tracking technologies.
Data Type Example Primary Purpose
Identity Name, IC, Date of Birth KYC & Account Verification
Contact Email, Phone, Address Communication & Verification
Finance Bank Account, E-Wallet Deposit & Withdrawal
Transactions Deposit History, Wagering AML Compliance & Records
Technical IP, Device, Browser Security & Support
Usage Game Logs, Sessions Service Improvement

3. How We Use Your Data

Every use of your data at liveking88 has a specific and legitimate purpose. We do not use your data for undisclosed purposes without first obtaining your additional consent.

The primary purposes for which data is used include:

  • Account management: Create, verify, manage and protect your liveking88 account from unauthorised access.
  • Transaction processing: Process deposits, withdrawals and bonuses accurately, promptly and securely.
  • Legal compliance: Fulfil the KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations required by law.
  • Fraud detection: Identify and prevent fraudulent activity, abuse and unauthorised access through real-time monitoring systems.
  • Service improvements: Analyse usage patterns to improve the player experience, platform performance and game selection.
  • Communication: Send account-related notifications, important updates and relevant promotional offers (with your consent for marketing communications).
  • Customer support: Handle inquiries, complaints and technical issues efficiently and effectively.
  • Responsible gaming: Monitor gaming patterns to identify players who may need responsible gaming support.

4. Legal Basis for Data Processing

Liveking88 only processes your personal data when there is a valid legal basis for doing so. The bases we rely on include:

  • Contract fulfilment: Data processing required to provide the services you registered for, including account management and transaction processing.
  • Legal obligation: Processing required to comply with Malaysia laws and regulatory requirements, particularly relating to KYC and AML.
  • Legitimate interests: Processing for fraud detection, platform security and service improvement purposes where these interests do not override your rights.
  • Consent: For marketing communications, we rely on your explicit consent, which may be withdrawn at any time.

You may withdraw consent for marketing communications at any time from your account settings or by contacting liveking88 customer support. Withdrawing consent does not affect the validity of processing carried out prior to withdrawal.

5. Data Sharing with Third Parties

Liveking88 does not sell your personal data. We only share your data in the following limited and controlled circumstances:

  • Service providers: Companies that help us deliver our services, such as payment processing providers, gaming platform providers, cloud services, and customer support. All such providers are bound by strict data protection agreements.
  • Legal requirement: When required by Malaysian law, court order, or a request from a legitimate regulatory authority.
  • Fraud prevention: Sharing necessary information with relevant industry bodies or authorities to prevent and investigate financial fraud.
  • Business transactions: In the event of a merger, acquisition, or asset sale, user data may be transferred to the new entity provided that equivalent or greater data protection standards are maintained.

In all data sharing arrangements, liveking88 ensures that recipients are bound by confidentiality and data protection obligations equivalent to our own standards.

6. Data Security

Liveking88 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

  • 256-bit SSL encryption: All data communications between your browser or app and liveking88 servers are fully encrypted using the latest TLS protocol.
  • Strict access controls: Access to user data on our end is limited to staff who genuinely need it for their duties, with continuous access log monitoring in place.
  • Two-factor authentication: The liveking88 platform supports and encourages the use of two-factor authentication for all user accounts.
  • 24/7 monitoring: Our systems are continuously monitored to detect and respond to any security threats promptly.
  • Regular security audits: We conduct regular internal and external security assessments to identify and address potential vulnerabilities.
  • Segmented data storage: Highly sensitive data is stored separately with additional distinct layers of protection.

While liveking88 takes all reasonable precautions, no security system is 100% guaranteed. In the event of a material security breach affecting your data, we will notify you within the timeframe required by applicable law.

7. Data Retention Period

Liveking88 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by applicable law:

  • Active account data: Retained for as long as your account is active and for a reasonable period after closure for complaint and dispute purposes.
  • Financial transaction data: Retained for a minimum of 7 years in line with Malaysian legal requirements regarding financial records and AML.
  • KYC documents: Retained for the legally required period relating to identity verification, typically between 5 and 7 years after the business relationship ends.
  • Communication logs: Customer service communication records are retained for 2 years for support reference.
  • Analytics data: Anonymised data for analytics purposes may be retained for longer periods as it cannot be re-linked to any specific individual.

When data is no longer required, it is securely disposed of using appropriate data destruction procedures to ensure it cannot be recovered.

8. Your Rights Regarding Personal Data

Under applicable data protection laws, you have several rights regarding your personal data held by liveking88. Here are your rights and how to exercise them:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within 30 days of receiving your request.

Right to Rectification

If the data we hold is inaccurate or incomplete, you have the right to request an immediate correction. Contact our customer support with the correct information.

Right to Erasure

In certain circumstances, you have the right to request deletion of your data. This right is subject to our legal obligations to retain certain data.

Right to Restrict Processing

You may request that we restrict how we use your data in certain circumstances, such as during a dispute regarding data accuracy.

Right to Data Portability

You have the right to receive the data you provided to us in a machine-readable format for transfer to another service provider if desired.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time. Such requests will be acted upon immediately without question.

To exercise any of the above rights, please contact the liveking88 privacy team via customer support. We may need to verify your identity before processing your request to protect your account security.

9. Cookies & Tracking Technologies

Liveking88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled without affecting platform functionality.
  • Preference cookies: Save your preferences such as language, display theme and other settings for a more comfortable experience on your next visit.
  • Analytics cookies: Help us understand how players use the platform for continuous improvement. This data is collected in aggregate and anonymised form.
  • Security cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality or your experience on the liveking88 platform.

10. International Data Transfers

As an online platform, liveking88's infrastructure may involve data processing outside Malaysia's borders. When data is transferred to another country, we ensure an equivalent level of protection is maintained through:

  • Data transfer agreements with internationally recognised standard protection clauses.
  • Use of cloud service providers that comply with high international security standards.
  • Data protection impact assessment prior to any material data transfer abroad.

We only transfer data to countries or organisations that provide an adequate level of data protection, or where appropriate safeguards have been implemented.

11. Children's Privacy

Liveking88 services are exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under the age of 18.

Should we discover that data belonging to someone under the age of 18 has been collected without our knowledge, we will immediately take the following steps:

  • Close the associated account immediately.
  • Delete all personal data associated with that individual.
  • Ensure no pending financial transactions remain unprocessed.

If you believe that someone under the age of 18 may have registered at liveking88, please contact our customer support immediately for appropriate action.

12. Privacy Policy Amendments

Liveking88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When material amendments are made:

  • You will be notified via your registered email or in-platform notification at least 14 days before the changes take effect.
  • The "Updated" date at the top of this page will be changed to reflect the latest version.
  • For material amendments, we may request your explicit re-consent before continued processing.

We encourage you to review this page periodically. Continued use of the liveking88 platform after any amendments take effect constitutes your acceptance of the updated terms.

13. Contact Us Regarding Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

We aim to respond to all privacy-related inquiries within 10 business days. For formal complaints or requests requiring action, we target resolution within 30 calendar days.

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia, namely the Department of Personal Data Protection (JPDP) under the Ministry of Communications and Digital Malaysia.

This Privacy Policy is effective from 1 January 2026 and supersedes all previous versions. By continuing to use the liveking88 platform after this date, you confirm your full acceptance of the terms of this policy.

Other Policy Documents at liveking88

Play with Peace of Mind at liveking88 — Your Data is Fully Protected

Now you know how liveking88 protects your privacy. Register today and enjoy a safe, fair and entertaining online gaming experience alongside over 500,000 Malaysia players who have already trusted us.

Bahasa Melayu